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Refund and Returns Policy

Overview

DigiwithLove is an immersive AR & 3D art store. We primarily sell digital art, but we may occasionally sell physical goods. Our refund and returns policy lasts 30 days for physical products. If 30 days have passed since your physical product purchase, we can’t offer you a full refund or exchange.

Digital Products (All Sales Final – No refunds)

No returns or refunds are given for digital products unless you have issues downloading. Otherwise all sales are final. We include in-depth instructions on how to download our digital products so you should not have an issue. Also your digital products can be download any time and will not expire.

Physical Goods (Refund & returns)

For physical goods, to be eligible for a refund or return, your item must be unused and in the same condition that you received it within last 30 days. It must also be in the original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Still need help?

Contact us at digiwithloveshop@gmail.com or call us at 718-751-9003 for questions related to refunds and returns.